Home Health Q & A

What You Need to Know About Home Health Services

TN Quality Care

Q: When should someone consider home health services?

  • Before scheduled surgery or during hospitalization
    We provide nursing support and therapy after you leave the hospital so you can regain your health or improve mobility.
  • If you have been newly diagnosed with a serious illness
    We offer in-home monitoring, therapy and one-on-one instruction to help you manage your health successfully.
  • If an existing chronic condition causes a decline in health
    We will help you control new or worsening symptoms with in-home care or instruction on how to manage your condition.
  • When you have a high risk of falling and injuring yourself
    We can help you avoid falls by addressing your risks with personalized nursing or therapy.

Q: Who pays for home healthcare?

Medicare A and B cover 100 percent of qualified home health services, with no out-of-pocket co-pays and/or deductibles. Medicare HMOs, Medicaid and private insurance also cover many home health services. However, coverage varies and may require patient co-pays and/or deductibles.

For information about insurance coverage, call 1-866-846-8081.

Q: Who qualifies for home healthcare?

Individuals covered by Medicare or Medicaid are eligible for home health coverage if they need intermittent skilled nursing care or physical therapy, but are homebound by health or mobility limitations. Other health plans may have different requirements. Generally, home health services must be ordered by a physician, nurse practitioner or physician’s assistant.

Q: Where can patients receive care?

Individuals can receive home healthcare in the comfort of their own residence or the home of a friend or relative. We also provide services in assisted-living facilities and other types of senior housing.

Q: How do I find out what services are available in my area?

Give us a call at 1-866-846-8081. Tennessee Quality Care representatives are available to answer your questions and help with patient placement. You also can speak to our local staff by calling the office near you. Click here for home health locations.